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My Charge 2 doesn’t consistently track my sleep mode

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‎03-03-2022 12:27 - last edited on ‎03-14-2022 18:21 by Fitbit Moderator

‎03-03-2022 12:27 - last edited on ‎03-14-2022 18:21 by Fitbit Moderator

Charge to doesn’t consistently track my sleep mode on a daily basis

 

Moderator edit: updated subject for clarity

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‎03-14-2022 18:20

‎03-14-2022 18:20

Welcome to the Fitbit Community, @Blandgr123.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 2. Thank you for the information provided.

 

If you haven't done so, please visit this article, open the menu "Why don't I see sleep stages today?" and follow the instructions.

 

In addition, you can restart your Tracker. by following these steps.

 

Some users have had success setting their Fitbit devices to track sleep in a sensitive mode. For information about how this setting works, please visit this article and open the menu "What's the difference between the normal and sensitive sleep setting?".

 

If necessary, you can edit your sleep logs. For instructions, please visit this article and open the menu "How do I edit or delete sleep logs in the Fitbit app?".

 

Have a nice day.

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