help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Charge 2 is no lighting up or vibrating anymore

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-25-2019 07:46 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-25-2019 07:46 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

Hi my fitbit charge 2 is not powering up no lights or vibrations when connected to charger tryied resting and restarting it and noting last night the power indecater came on for a second and went blank from then on 

 

 

Moderator edit: Subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-26-2019 06:13

‎01-26-2019 06:13

Hey @Bradz223, welcome aboard! Thanks for restarting your Charge 2 to fix this. Since your tracker still not responding, I have escalated your case with our Support team so they can further assist you, so please keep an eye on your inbox. 

 

I'll be around! 

Heydy | Community Moderator, Fitbit
Best Answer
0 Votes