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My Charge 2 shows nothing on the screen

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‎10-05-2021 13:50 - last edited on ‎10-05-2021 17:28 by Fitbit Moderator

‎10-05-2021 13:50 - last edited on ‎10-05-2021 17:28 by Fitbit Moderator

My Fitbit charge 2 shows nothing on the screen  . I cannot get anything when i depress the button . The 2 green lights show constant on the underside . Any clues ? 

 

Moderator edit: updated subject for clarity

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‎10-05-2021 17:27

‎10-05-2021 17:27

Welcome to the Fitbit Community, @Roho6271.

 

Thank you for the information provided.

 

Please restart your Fitbit Charge 2 by following these instructions. If possible, you can try to change the clock face.

 

Whether you've followed the instructions shared above without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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