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My Charge 2 wont turn on

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‎07-07-2019 08:01 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-07-2019 08:01 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

Ive have tried many many times trying to charge it different way cleaning the prongs using other adaptors noting seems to budge any one got an idea please. im only back exercising after an acl knee injury and enjoyed it when was working.. 

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4 REPLIES 4

‎07-07-2019 11:20

‎07-07-2019 11:20

@Andymcfc, try to reset your fitbit by putting your charge 2 on your charger, then hold the button for few seconds.



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‎07-07-2019 17:21

In response to charliezbernad

‎07-07-2019 17:21

No noting happened  ive tried that no life in it what so ever. Thanks though 

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‎07-10-2019 11:22

In response to Andymcfc

‎07-10-2019 11:22

You welcome

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‎07-10-2019 11:35

‎07-10-2019 11:35

Don't know if you ever got your Fitbit Charge 2 to charge again or not, but here is what worked for me that I didn't see in any posts on how to resolve.  I had a spare charger that I kept at work in case I needed to charge the fitbit there.  Since my Fitbit was no longer working and none of the suggestions worked, I brought it home, and on a whim tried it - and it worked - my Fitbit started charging and fully charged up.  I tried hooking up the old charger (the one I kept at home), and nothing.  So from this, I assumed that the CHARGER was the issue, not the Fitbit itself. Try getting a new charger (about $6 on amazon)

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