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My Charge 3 display is dim and has lines across the screen

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‎10-08-2020 03:53 - last edited on ‎11-17-2020 10:16 by Fitbit Moderator

‎10-08-2020 03:53 - last edited on ‎11-17-2020 10:16 by Fitbit Moderator

Display is dim and has lines across the screen making it difficult to see?

 

Moderator edit: updated subject for clarity

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‎10-08-2020 19:23

‎10-08-2020 19:23

Welcome to the Fitbit Community @JacquiNisbet 

 

I'm sorry to hear that your Fitbit Charge 3 display is not working properly. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

If you have any question, please let us know.

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