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My Charge 3 display stopped

‎04-11-2024 07:30

‎04-11-2024 07:30

My charge 3 hasn’t shown a display for a year but still tracking on my cell phone. 

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‎04-11-2024 16:25

‎04-11-2024 16:25

Welcome to the community forums @Royaltyct. 

Thank you for sharing the inquiry regarding Charge 3. Sorry to know that you have had this situation since a year ago. 

Please, try to follow these steps:

Sync your device one more time: with your device nearby, open the Fitbit app and tap Today.  Press and hold on the screen and pull down.

Now, please change the clock face as indicated in this help article: How do I change the clock face on my Fitbit device?

In addition, restart your device as indicated in the help article: How do I restart my Fitbit device?

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