My Charge 3 doesn't remind me to move every hour

[Fred424]

My charge 3 has stopped buzzing to remind me to move 250 every hour between 9-6?

I think I have checked everything I can.

Also there is a red banner across the notification saying my phone is not syncing? I have turn my phone off a couple of times but it doesn't seem to make any difference? 

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @Fred424.

I'm sorry to hear about the difficulties you experienced. Thank you for trying to get them resolved before contacting us.

If you haven't done so, please restart your Fitbit Charge 3 by following these instructions.

In addition, you can set up your Tracker as a replacement device:

1. Tap the Today tab , and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

To resolve syncing issues, we recommend following these troubleshooting steps.

Hope this helps.

[Fred424 · Accepted solution]

Thank you. I have now sorted it out.

Somehow I had accidentally done something with the DND!

Thanks again

[EdsonFitbit]

Thanks for your response, @Fred424.

I'm glad to hear that you've resolved the issue with your Fitbit Charge 3.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

See you around.