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My Charge 3 has a black screen

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‎12-02-2020 14:04 - last edited on ‎12-02-2020 16:11 by Fitbit Moderator

‎12-02-2020 14:04 - last edited on ‎12-02-2020 16:11 by Fitbit Moderator

I have a almost  black screen tried reseting both long and short but nothing 

 

Moderator edit: updated subject for clarity

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‎12-02-2020 16:11

‎12-02-2020 16:11

Welcome to the Fitbit Community @Shirehorse.

 

I'm sorry to hear that your Fitbit Charge 3 screen is not working. Thank you for the information provided and for trying to resolve the issue before contacting us.

 

In addition to the regular restart and the long restart please try to change the clock face by following these steps.

 

If you have any question please let us know.

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