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My Charge 3 has died after swimming

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‎04-25-2021 07:58 - last edited on ‎04-25-2021 18:00 by Fitbit Moderator

‎04-25-2021 07:58 - last edited on ‎04-25-2021 18:00 by Fitbit Moderator

Hi. I had a replacement fitbit after my first died after swimming. It was replaced in October 2019. I swam with it for six months until gyms closed in March 2020. First swim back today and flashed erratically,  then died and when I charged it it it is buzzing constantly and not charging.

I pay a premium membership and very disappointed that this has happened to my second device from you.

 

Moderator edit: added label

Moderator edit: personal info removed

Moderator edit: updated subject for clarity

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‎04-25-2021 17:59

‎04-25-2021 17:59

Thank you for visiting the Fitbit Community, @Lisajoy17.

 

Thanks for the information provided.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

I moved your post to Other Charge Trackers board because it is more related to the topic.

 

If you have any question, please let us know.

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