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My Charge 3 is having battery and screen issues

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‎01-05-2021 21:08 - last edited on ‎01-06-2021 17:26 by Fitbit Moderator

‎01-05-2021 21:08 - last edited on ‎01-06-2021 17:26 by Fitbit Moderator

My Charge 3's battery need to be charged more than once a day. Now the screen shows the Fitbit Icon and 100 underneath it. What does that mean? 

 

I am very disappointed with my Fitbit. It was my first every Fitbit. I have it now 13 months. I had 3 replacements during this period. 

 

I really am at a point where I don't know if it is worth it to buy another one or change to another brand.  I heard good things about Fitbit and thought I should try it out but now I don't know. 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎01-06-2021 17:25

‎01-06-2021 17:25

Thank you for visiting the Fitbit Community @AgathaV.

 

I'm sorry to hear about the issue you experienced with your Fitbit Charge 3. Thank you for the information provided.

 

I noticed that our team has been providing assistance to you via email. I would recommend updating them in the same case created in order to get further assistance.

 

Please let us know if you have any questions.

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