My Charge 3 is not notifying me

[Syumi_ato]

This started couple days ago, my charger 3 isn’t notifying me at all. 

No notification at all. If it does it notify me it comes hours later. Can it be fixed??

Moderator edit: updated subject for clarity

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @Syumi_ato.

Thanks for the information provided.

To resolve difficulties with notifications, please follow the steps in this article.

In addition, please make sure to have the latest version of the Fitbit app (3.40.1 for iOS or Android). For instructions on how to check your current version and update, please visit this article and open the menu "How do I update the Fitbit app?".

Hope this helps.

[Syumi_ato]

thanks for the solutions. 
So I did restart it, check Bluetooth, checked notification settings and it’s already updated to the recent version so idk why it’s not notifying me. 

[EdsonFitbit]

Thanks for the update, @Syumi_ato.

The best way to get help for this problem is to chat with us online or give us a call.

Please click here to get connected.

See you around.