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My Charge 3 is not showing the correct amount of calories burned

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‎04-28-2021 10:27 - last edited on ‎04-28-2021 17:02 by Fitbit Moderator

‎04-28-2021 10:27 - last edited on ‎04-28-2021 17:02 by Fitbit Moderator

I do a 45 min bootcamp every day. I am working out very hard. The average woman in the bootcamp is burning 400-500 cal and mine are regularly showing up around 300. I know everyone is different, but this is LOW and half the time it can't find my heart rate. Ideas?

 

Moderator edit: word choice

Moderator edit: updated subject for clarity

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‎04-28-2021 17:21

‎04-28-2021 17:21

Welcome to the Fitbit Community, @allisonmcschmit.

 

Thank you for the information provided.

 

Please make sure to select bootcamp from your Fitbit Charge 3 when performing this activity. If you don't have it on the list of your exercise shortcuts, please visit this article, open the menu "Can I change or reorder the exercises on my Fitbit device?" and follow the instructions.

 

There are some factors can affect your heart-rate reading on your Fitbit device. Please follow these tips to resolve heart-rate tracking issues.

 

Hope this helps.

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