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My Charge 3 is recording steps while I sleep

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‎08-29-2021 11:09 - last edited on ‎08-29-2021 16:36 by Fitbit Moderator

‎08-29-2021 11:09 - last edited on ‎08-29-2021 16:36 by Fitbit Moderator

My charge 3 is periodically recording a very large number of steps while i sleep upto 150000 steps in a single night It doesn't do this every night How can i stop this or at least delete the steps 

 

Moderator edit: format

Moderator edit: updated subject for clarity

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‎08-29-2021 16:34

‎08-29-2021 16:34

Thank you for visiting the Fitbit Community, @SunsetRunner.

 

Thanks for the information provided.

 

I would recommend restarting your Fitbit Charge 3 by following these steps. Then, please monitor your Tracker and if you experience the same situation once again please let us know.

 

To negate the extra data, you can visit this article, open the menu "How do I delete steps and floors in the Fitbit app?" and follow the instructions.

 

If you have any question, please let us know.

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