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My Charge 3 no longer tracks any exercises but Walk and Pilates (ugh!)

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According to the app on my iPhone and my Win10 computer, it still shows walk, treadmill, spin, and elliptical. There is no way I can get those to show up on the actual Charge, however. No matter what I do, all it has are: Walk, Pilates, Pilates, Pilates.  Aside from the fact that I HATE Pilates, the most important one for me is Treadmill and I can't get it to reappear. When the Charge syncs, it says that it didn't sync, so that may have something to do with it. Everything else does seem to sync. I'm very upset about this... was loving my Charge till now.

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5 REPLIES 5

Have you changed the shortcuts on the computer dashboard under settings?

 

Then do  a restart

Then force a sync on it

 

Keep us posted

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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Thanks. It was more difficult than you made it sound, but I finally did it
and the Charge is working again. Hope I can use the treadmill tomorrow.
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My Charger 3 does not list treadmill or walk in exercise.

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@3Baseball  on the computer dashboard upper corner use drop down to find settings. Look for exercise shortcuts. Change to the 7 you want

 

Sync your device and they will show after it syncs

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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I was asked to mark a "best answer", but none of them really solved the problem. It was more trial and error, and I used Google a lot. What finally did it, I THINK, was rebooting the Fitbit. The basic instructions do not take you to the reboot button. I kind of stumbled on it on my own.

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