My Charge 3 only vibrates while on the charger

[DonaldShaw]

So a few years ago I had a Charge3 and it was fine. I upgraded and put the Charge3 and its charger a drawer where it sat for a few years. Now my wife needs something to monitor her sleep and o2 levels and I got it out and wham no go.

I have tried and read everything about this issues. It only vibrates when in the chargers and would vibrates till the sun dies if I could hold the button down that long.

Any new suggestions or can support do anything for me 'or' should I bury it at sea?

Regards,

Donald

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @DonaldShaw.

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3. Thank you for trying to get them resolved before contacting us.

To resolve battery issues, we recommend following these troubleshooting steps.

If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Have a nice day.

[DonaldShaw]

Yea, you missed the part where I tried the recs already without help. You were not helpful but the phone service was. They are sending me a replacment.

[EdsonFitbit]

Thanks for your response, @DonaldShaw.

I'm glad to hear that you'll receive a replacement Fitbit device.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

See you around.