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My Charge 3 registered distance while on the couch

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‎02-19-2022 07:52 - last edited on ‎02-21-2022 13:41 by Fitbit Moderator

‎02-19-2022 07:52 - last edited on ‎02-21-2022 13:41 by Fitbit Moderator

My fitbit just congratulated me for walking 2 miles and I haven't left the couch yet

 

Moderator edit: updated subject for clarity

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‎02-21-2022 13:40

‎02-21-2022 13:40

Welcome to the Fitbit Community, @Bobba1.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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