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My Charge 3 screen is all black

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‎05-12-2020 06:17 - last edited on ‎09-17-2020 09:35 by Fitbit Moderator

‎05-12-2020 06:17 - last edited on ‎09-17-2020 09:35 by Fitbit Moderator

Hi, guys,

 

I have a Charge 3 and since couple of days its screen turned black.

I read here, I read online, I tried resetting it while on charge: I felt the 7 short vibrations, but did not see the usual smiley face. Maybe it is still operational, because I managed to sync it, but totally useless since I cannot see the display. I also tried changing the clock face (also read about this) but without any success.

 

Please advice me how to proceed.

 

I bought it in the end of June last year.

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‎05-13-2020 23:45

‎05-13-2020 23:45

Hi again,

 

Not that I am topping my thread, but... I see other people with the same issue, no restart or clock face change helps... What are the options?

 

Regards,

Feya

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‎05-14-2020 07:39

‎05-14-2020 07:39

I'm experiencing the same problem, when outside cannot see my screen....  How to correct this issue?

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