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My Charge 3 screen is black

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‎01-16-2021 11:23 - last edited on ‎01-21-2021 08:43 by Fitbit Moderator

‎01-16-2021 11:23 - last edited on ‎01-21-2021 08:43 by Fitbit Moderator

I have done the 3 times restart, and the harder restart, and changed my clock face a few times. Nothing is working, it's still black

 

 

Moderator Edit: Clarified subject

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‎01-17-2021 02:09

‎01-17-2021 02:09

Fitbit's advice for those having this problem is at Check here for help with Charge 3 screen issues - Fitbit Community

 

As you've already tried the restart, contacting support is the next step. They will be able to check your warranty status and advise on your options.

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