My Charge 3 shows pace instead of the actual run time.

[Joshhhhh29]

So I've started to run more frequently lately but this has always been an issue. After I finish my run and I look in the app, it always shows the pace I was running at. I don't care about that at all after the run. I want to see the actual total time ran. Is there any way to change this? Even when you go into that specific run for more details, it STILL shows you pace. There's a time next to clock but that's not accurate at all. Like give me 19:54 not 20 min.

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community @Joshhhhh29.

Thank you for informing us about the difficulties you experienced to see the run time after you finished the activity.

While performing an exercise, you can tap the middle of the screen of your Fitbit Charge 3 to scroll through your real-time stats including the time you've spent performing the activity. When you're done with your workout and tap Finish, you can swipe up to see your workout summary. You should be able to see the actual total time you ran. I just did a test on my Tracker and this is how it works. 

For further investigation, please attach an image of what is shown on your Charge 3 screen after a run.

If you have any question, please let us know.

[Joshhhhh29]

Hello,

Thanks for responding. The issue isn't with the Charge 3 screen when running but when looking through the app. I was hoping to have the actual total run time there instead of the pace.

[EdsonFitbit]

Thanks for your response @Joshhhhh29.

The Fitbit app should show you the total run time as well as the online Dashboard at fitbit.com.

I can see this information in my Fitbit app:

To address your issue better, please attach a screen shot of what is shown on your end.

I'll be waiting for your response.