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My Charge 3 shows the error 001

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‎06-19-2020 08:26 - last edited on ‎09-16-2020 10:17 by Fitbit Moderator

‎06-19-2020 08:26 - last edited on ‎09-16-2020 10:17 by Fitbit Moderator

my watch has came up with 001 onit can any1 help please thanks  

 

Moderator edit: updated subject for clarity

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‎06-30-2020 18:54

‎06-30-2020 18:54

Welcome to the Fitbit Community @LaylaShaw.2019.

 

I'm sorry to hear that your Fitbit Charge 3 is showing the error 001. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support as soon as possible. Thank you for your patience.

 

If you have any question, please let us know.

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