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My Charge 3 shows the error message 001

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‎07-22-2021 09:26 - last edited on ‎07-22-2021 16:09 by Fitbit Moderator

‎07-22-2021 09:26 - last edited on ‎07-22-2021 16:09 by Fitbit Moderator

I have tried over and over using the reset instructions , but no joy. Contacted Fitbit , very nice person on the other end of the line , Offered me a discount on a new fitbit charge 4 as mine was charge 3. Even with the discount their was no point as i could buy it elsewhere £30 + Cheaper

 

Very disappointed with the company , i only really use the watch for monitoring my health and i will not recommend this company any more to friends.

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎07-22-2021 16:09

‎07-22-2021 16:09

Welcome to the Fitbit Community, @JohninBits.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3. Thank you for the time you spent trying get them resolved.

 

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

 

If you have any question, please let us know.

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