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My Charge 3 stopped recognizing sleep, exercise sessions, and it won't sync

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‎10-14-2020 19:46 - last edited on ‎12-24-2020 08:29 by Fitbit Moderator

‎10-14-2020 19:46 - last edited on ‎12-24-2020 08:29 by Fitbit Moderator

My Charge 3 has stopped recognizing exercise sessions and tracking sleep. It also won’t sync properly, keeps crashing.  It’s extremely frustrating 

 

Moderator Edit: Clarified subject

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