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My Charge 3 was vibrating and it doesn't turn on

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‎08-03-2020 12:29 - last edited on ‎09-15-2020 11:07 by Fitbit Moderator

‎08-03-2020 12:29 - last edited on ‎09-15-2020 11:07 by Fitbit Moderator

My Fitbit Charge 3 started buzzing and flashing alerts, then went dead. Battery power was at 81%. Now it won’t respond to any attempts to reset. Help!

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎08-05-2020 19:45

‎08-05-2020 19:45

Welcome to the Fitbit Community @Barbelder.

 

I'm sorry to hear that your Fitbit Charge 3 doesn't turn on. Thank you for the information provided and for trying to resolve the issue before contacting us.

 

I noticed that you've contacted the Customer Support. I'm pretty sure they will do their best to provide a high level of support as soon as possible. Thank you for your patience.

 

Please let us know if you have any question.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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‎08-05-2020 20:42 - last edited on ‎08-06-2020 15:37 by Fitbit Moderator

‎08-05-2020 20:42 - last edited on ‎08-06-2020 15:37 by Fitbit Moderator

Thanks for the reply. I have researched all options, currently reviewing other products.

 

Moderator edit: format

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‎08-06-2020 15:40

In response to Barbelder

‎08-06-2020 15:40

Thanks for your response @Barbelder.

 

I was informed that our team provided a response to your case yesterday. For more information please check your inbox.

 

If you have any question, please don't hesitate to contact us back.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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