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My Charge 3 won't hold a charge

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‎02-23-2021 13:49

‎02-23-2021 13:49

My charge 3 won't hold a charge.  I have rebooted it, resynched it, let it run down, etc.  I charge it from a wall USB outlet.  Today, it held the charge for only 4 hours after being charged overnight.

 

I have tried everything I have seen on the forum.  What is the resolution for this issue?

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‎02-23-2021 14:22

‎02-23-2021 14:22

Welcome to the Fitbit Community @Chefpresto.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Charge 3 before contacting us.

 

If you have already followed these troubleshooting steps to extend your Fitbit device's battery life, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

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