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My Charge 4 runs out of battery fast

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‎10-13-2022 11:17 - last edited on ‎12-14-2022 13:05 by Fitbit Moderator

‎10-13-2022 11:17 - last edited on ‎12-14-2022 13:05 by Fitbit Moderator

Hi! I already tried all the tips, and I ve not changed any configuration before this. My Charge 4 runs out of battery in less than a hour. Is there something i can do? I'm from argentina 

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3 REPLIES 3

‎10-17-2022 10:15

‎10-17-2022 10:15

Hi there @WalterMalm. It's good to see you back in the Community.

 

I understand how you feel about this. I'd recommend you check these articles, Why isn't my Fitbit device's battery charging? and Can I extend my Fitbit device's battery life?.

 

If the issue persist, please contact Support Team.

 

Hope this helps.

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0 Votes

‎10-17-2022 10:28

‎10-17-2022 10:28

I am experiencing the same problem although mine runs down in less than 3 hours. I have only had my Charge 4 for 16 months. 
I also have tried all the tips. Dissatisfied and disappointed. 

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‎10-18-2022 14:53

In response to Maltwhisky

‎10-18-2022 14:53

Totally unsatisfactory. I followed all guidance, nothing changed they confirmed issue referred to customer support who were not bothered that battery had failed barely more that 25 months old. Just send to landfill.

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