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My Charge 4 will not hold a charge

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‎09-08-2023 13:04 - edited ‎09-08-2023 13:05

‎09-08-2023 13:04 - edited ‎09-08-2023 13:05

I plugged it in last night. This morning I unplugged it and checked the level: 100%. Put it on and went to play Pickleball, set it to track activity and within 30 minutes it would not even light up! Completely DEAD! Solutions would be appreciated. Contemplating a new watch but may move to Apple if I can't get a decent resolution. Thanks in advance!

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‎09-09-2023 10:36

‎09-09-2023 10:36

Good to see you in the community @Michelle-Realto.

Thank you for sharing the inquiry regarding your Charge 4.

Before considering other options, please make sure that you've followed the steps provided in this article.

In addition, try to perform a restart following the steps listed in the article. This has been useful for other users experiencing something similar.

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