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My Charge HR is no longer charging

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‎03-19-2022 08:59 - last edited on ‎03-19-2022 11:42 by Fitbit Moderator

‎03-19-2022 08:59 - last edited on ‎03-19-2022 11:42 by Fitbit Moderator

Dear Fitbit team 

 

please note that my Charge HR is no longer is charging . Always detach from the charge base . Can I claim for new one 

 

 

Moderator edit: updated subject for clarity. 

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‎03-19-2022 10:34

‎03-19-2022 10:34

Hi @Yeducate  your Charge HR is past the warranty period. You wouldn't be able to get a new device or charger unit. Might be time to get a new Fitbit.

Stepping in the U.S.A. since September 2013. Android 14

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1 REPLY 1

‎03-19-2022 10:34

‎03-19-2022 10:34

Hi @Yeducate  your Charge HR is past the warranty period. You wouldn't be able to get a new device or charger unit. Might be time to get a new Fitbit.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer