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My Fitbit Charge 2 is 12 hours behind

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‎03-09-2020 11:16 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-09-2020 11:16 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

My fitbit is 12 hours behind. I have tried syncing. I cannot find advanced setting on my fitbit to check timezone. Timezone is correct om iphone. I have updated app. Turned phone off and on.

 

 

Moderator edit: updated subject for clarity

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‎03-10-2020 08:43

‎03-10-2020 08:43

@Dmhines57 Welcome to the Fitbit Community! I hope you're doing well!

 

Let me help you with your Charge 2 time showing incorrectly and thank you for checking your iPhone timezone settings. I suggest you change the timezone settings on your app to a different timezone, save and sync then change it back to the correct timezone. Feel free to follow these instructions to find the timezone settings on your Fitbit app.

 

Let me know how it goes.

Alvaro | Community Moderator

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