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My Fitbit Charge 3 screen has lines on it

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‎04-27-2021 16:01 - last edited on ‎04-28-2021 04:07 by Fitbit Moderator

‎04-27-2021 16:01 - last edited on ‎04-28-2021 04:07 by Fitbit Moderator

I have 10 months with my Fitbit and now it’s starting to appear lines in the screen. This is happening with my sister’s Fitbit too! How can I fix this 

 

 

Moderator edit: subject for clarity/label 

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‎04-28-2021 01:16

‎04-28-2021 01:16

Should be under warranty. happen to mine and they replace it it now has lines again and is out of warranty  😞

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‎04-28-2021 04:15

In response to Thedocter

‎04-28-2021 04:15

Hello @Krystellen @Thedocter. Welcome to the community forums. 

 

Thank you fo the information and I'm very sorry to hear about your experiences. @Krystellen I was able to see that you have reached out to our Support Team and they were providing assistance. In this case I suggest you to reach out to our Support Team one more time and refer to your original case, this way they can continue assisting you from there. 

 

@Thedocter If you haven't contacted our Support Team for further assistance, please do so and they can evaluate your situation. You can contact them through chat or over the phone. Click here to get connected. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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