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My Fitbit app not working as it should

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‎05-28-2020 13:45 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

‎05-28-2020 13:45 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

Can I uninstall and reinstall my charge 2 watch 

 

Moderator edit: updated subject for clarity

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‎06-02-2020 12:37 - last edited on ‎03-12-2025 05:51 by Fitbit Moderator

‎06-02-2020 12:37 - last edited on ‎03-12-2025 05:51 by Fitbit Moderator

@lochrie289 It's great to see you in the Community!

Let me help you with your Fitbit app. What type of issue are you having with the app? Could you describe the problem? Do you get an error message? Could you share a screenshot of what you are seeing on the app? Why do you think removing the tracker would fix the issue? Is this in fact a syncing issue? The more information I have the better I will be able to assist you.

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

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‎06-02-2020 12:37 - last edited on ‎03-12-2025 05:51 by Fitbit Moderator

‎06-02-2020 12:37 - last edited on ‎03-12-2025 05:51 by Fitbit Moderator

@lochrie289 It's great to see you in the Community!

Let me help you with your Fitbit app. What type of issue are you having with the app? Could you describe the problem? Do you get an error message? Could you share a screenshot of what you are seeing on the app? Why do you think removing the tracker would fix the issue? Is this in fact a syncing issue? The more information I have the better I will be able to assist you.

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-02-2020 13:14

In response to AlvaroFitbit

‎06-02-2020 13:14

Sent from my iPad
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