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My Fitbit app won't sync with myfitnesspal

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‎01-02-2019 07:26 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎01-02-2019 07:26 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

I recently bought a charge 3 and a OnePlus 6 phone. I deleted my charge 2 details, then found the charge 3 will not pair so I have sent it back. Now my Fitbit seems to be working and syncing with my watch however it is not syncing with Myfitnesspal. I"ve tried resetting, deleting and gone through the myfitness pal FAQs and still can't connect. Anyone else having these problems?

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‎01-05-2019 04:31

‎01-05-2019 04:31

Hey @KirstieGrieve71, it is great to see new faces around! I appreciate you have tried some tips to make your MyFitnessPal app with your Fitbit app, I'd like to know if you already tried to un-link and re-link both apps and try to sync again. 

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
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