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My Fitbit charge 2 won't stay on

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‎07-04-2019 13:55 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-04-2019 13:55 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

Hi,

I have had my Fitbit for just under a year now,

When it shows fully charged,  it will only stay on for approximately 1 minute, then show low battery and switch off, any ideas why this is happening and what the resolution to the problem was, thanks.

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‎07-04-2019 14:08 - edited ‎07-04-2019 14:09

‎07-04-2019 14:08 - edited ‎07-04-2019 14:09

The lifespan of a Fitbit charge 2 is actually anywhere between 1-3 years. 3 years is if you get lucky...

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