help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Fitbit chargeHR screen is blank

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-23-2020 07:09 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

‎08-23-2020 07:09 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

My watch fitbit screen is blank. I only can sync when im plug in the charger. My fit bit HR is fully charged but wont turn on it only shows battery full and sign V128 and then blank.. please help thank u 😣

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎09-03-2020 03:57

‎09-03-2020 03:57

This is the same as mine! Have you found any way of fixing it yet?

Best Answer

‎01-07-2021 15:53

‎01-07-2021 15:53

I'm having the same issue, trying to figure out what error message v128 means.

Best Answer
0 Votes

‎01-08-2021 06:45

‎01-08-2021 06:45

Me too. Do you know fix it? 

Best Answer
0 Votes

‎02-05-2021 17:04

‎02-05-2021 17:04

This just happened to mine after my last sync, can someone from Fitbit help solve this issue?

Best Answer
0 Votes