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My Fitbit is stuck on the update bar

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‎08-30-2019 02:51 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎08-30-2019 02:51 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

I tried the normal way by turning off the bluetooth and removing device it still doesnt work. please help

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‎08-31-2019 09:51

‎08-31-2019 09:51

I'm having the same problem. When I restart it, it works for a short time then goes back to the update with an exclamation point.

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‎09-06-2019 21:58

In response to Heather007

‎09-06-2019 21:58

I am having the same problem on my Charge HR.......I have tried resetting.......I have tried unpairing, deleting device off fitbit app.......but now it wont let me reconnect and finish update or start a new one.......idk what else to do......CAN SOMEBODY PLEASE HELP ME??????M

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