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My Fitbit resets my day at noon not midnight.

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‎06-22-2016 19:31 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

‎06-22-2016 19:31 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

My steps reset to zero at noon not midnight. How do I fix this?
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3 REPLIES 3

‎06-23-2016 06:00

‎06-23-2016 06:00

It's nice to see our Community is growing @Erin0316! Smiley HappyTry restarting your tracker by following the steps @SunsetRunner provided in this thread, also make sure your timezone has been set correctly on your tracker.

 

Let me know how it goes! Smiley Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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‎01-30-2020 10:57

In response to MeylinP

‎01-30-2020 10:57

It tells me that my access is denied. I have the same problem and can't figure out how to fix it.

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‎01-30-2020 11:53

In response to BJHutson

‎01-30-2020 11:53

@BJHutsonThat's because you brought up a thread form 2016

 

To restart your tracker

 

For Computer

Then go to setting on your dashboard. Scroll down to time zone expand it and change it there. Go to the very bottom and select submit

 

Phone. Look for settings then Time zone and change it

 

It must sync before it will take place

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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