My Fitbit won’t synce with my phone.

[SydTheKid57]

My Fitbit Changed the time so I went to sync and it said “device not found” then I deleted the charge hr off my phone and I went to download it again but it just won’t sync. 

[Tfaulkner]

I have a ZBlaze and my Fitbit charge HR will not sync for notifications. I have tried literally EVERYTHING. It's never worked. Can anyone help me?

[GrandmaMoose]

I am having the exact same problem and have tried all the 'fixes' I've been able to find.  All I get now is 'device not found'.  I always kept it on 'All Day Sync' but something changed and it just won't work at all now.  I cannot find a way around this problem.  I have a Galaxy Luna J3 that is less than 6 months old.  The Fitbit still counts and all, just won't sync.

[Tfaulkner]

Yeah I think it's crazy that these things won't connect!!! I'm going to try
calling customer service. I tried to connect with my husband's note 8 and
it still didn't work. I'll let you know if I find an answer

[modan1]

Same problem unable to sync for 4 days, tried everything including removing tracker from the app. Now I cannot connect the tracker back to the app so where that leave me?

Moderator edit: remove all caps

[Rich_Laue]

It means that you need to fix the sync issue before the app will find the tracker. 

First step is to remove the tracker from the phone. 

[modan1]

Eventually after a day of removing and re-installing both app and tracker something just clicked and all is good now. , syncing on  laptop, phone and tablet. . It was like the proverbial, try, try, and try again.

Many thanks for your reply, its nice to know that someone is always listening and there to help.

[Rich_Laue]

Please do not yell by typing in caps. 

Also be aware that if the tracker is connected to one of your devices, you may not be able to sync through a different device. 

[GrandmaMoose]

Only connected to one device.  Sorry that is not the problem but thanks for trying!  It may help someone else.

[GrandmaMoose]

Already tried uninstalling & reinstalling the tracker.  Still won't sync 😞

[GrandmaMoose]

Same problem here.  I uninstalled then attempted to reinstall my Fitbit and now it says that it cannot find the device at all.  

[modan1]

Same problem, phone in my hand and tracker on wrist but neither  can be found.