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My Fitbit3 shows blank screen and a white horizontal line across the screen.

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‎04-27-2019 06:19 - last edited on ‎11-17-2020 11:08 by Fitbit Moderator

‎04-27-2019 06:19 - last edited on ‎11-17-2020 11:08 by Fitbit Moderator

My Fitbit3 shows blank screen and a white horizontal line across the screen and won't start, no matter how hard I try

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3 REPLIES 3

‎04-27-2019 06:28

‎04-27-2019 06:28

That sounds like some sort of update was being performed: a white line = completed progress bar, grey one = just starting. Have you been installing today's update, or trying to change clock face?

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‎06-18-2019 13:57

‎06-18-2019 13:57

Did you ever get it sorted. Mine has done the same thing today ☹️

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‎10-01-2020 14:46

‎10-01-2020 14:46

i have same issue, was trying to update and stuck with the horizontal line across for more than 8 hours now.

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