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My Fitbits did not reset to 0 at midnight

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‎06-02-2019 10:13 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

‎06-02-2019 10:13 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

I have 2 Fitbits; a One & a Charge 2, both of which I use @ the same time.  I am currently involved in 3 challenges in which my steps are automatically uploaded.  Today's steps are being added to yesterday's steps.  How do i fix that? 

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‎06-03-2019 11:11

‎06-03-2019 11:11

@Idahoan Welcome! Thanks for being part of our Community! 

 

Let me help you with your steps. This may happen when there is a change in timezone (due to travel or DST changes). You can restart your device as this will help it reset the following midnight but it won’t remove the steps from the affected date.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-03-2019 15:01

In response to AlvaroFitbit

‎06-03-2019 15:01

Thanks for the quick reply.  I did suspect the time zone change so changed it back & @ midnight it did reset to 0.  I then took a chance & set it to the new zone.  So far all is well.

Sent from my Verizon 4G LTE Droid
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