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My account was hacked.

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‎01-13-2020 11:53 - last edited on ‎09-24-2020 19:06 by

‎01-13-2020 11:53 - last edited on ‎09-24-2020 19:06 by

I was hacked, I do NOT twitter and will not. I can not find a way to e-mail fitbit and have wasted alot of time using this useless trouble shooting process. What is fitbit doing about this kind of activity and can I get my old data back? If not what is the point of me using Fitbit?

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‎01-13-2020 12:50

‎01-13-2020 12:50

I have notified a mod to come and help you

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎01-15-2020 19:53 - last edited on ‎08-06-2025 07:02 by Fitbit Moderator

In response to WendyB

‎01-15-2020 19:53 - last edited on ‎08-06-2025 07:02 by Fitbit Moderator

Hi @raw1, welcome to the Community Forums! Sorry for the delayed reply.

I appreciate all the details that were shared in your post, totally understand how frustrating this matter can be for you. I was informed by our Support team that they already provided you assistance, therefore, I suggest you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

@WendyB Thanks for bringing this to my attention and for your support!

I'll be around.

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