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My active minutes are not showing on my Charge 3

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‎02-04-2022 23:34 - last edited on ‎02-07-2022 12:31 by Fitbit Moderator

‎02-04-2022 23:34 - last edited on ‎02-07-2022 12:31 by Fitbit Moderator

  • Why are my active minutes not showing on my charge 3

 

Moderator edit: updated subject for clarity

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‎02-07-2022 12:31

‎02-07-2022 12:31

Welcome to the Fitbit Community, @Noodles11.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3. Thank you for the information provided.

 

If you haven't done so, please restart your Tracker by following these instructions.

 

For information on how your active minutes are calculated, please visit this article and open the menu "How does my Fitbit device calculate active minutes?".

 

Whether you continue having the same problem, please tell me what do you see when you try to check your active minutes?

 

Have a nice day.

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