My battery doesn’t last a day

[Stephuhne]

Hi

over the last month or so my Fitbits charge only lasts a day.. if that.

ive tried rebooting it a few times from following other threads.

[Queueless]

Me too. Seems like it started with firmware 28.20001.88.11. I’ve already tried the battery draining steps ( rebooted device, turned off screen wake ...). My battery draining roughly 15% an hour, where normally it lasted 5-6 days. Paired with my android v10 Pixel phone running app version 3.30.

is there any way to roll back the firmware to earlier version? Or other steps to try?

[Stephuhne]

I’ve not even had mine a year yet! Yeah the battery used to last me a week too.. then all of a sudden it started to die after a few hours

[Stephuhne]

I should add that my Fitbit isn’t even a year old yet..... and I’m obviously not the only one having problems with the same issue

[Deidrie]

My Charge 3 is over a year old and the battery wont hold a charge since the update.  Customer service did nothing but offer a discount on a new fitbit. With older tracker issues they walked me through a reboot but not this time.  I hoped they would go through the changes the update made so I could turn things off I dont need, but no.  I asked to undo the update but they said it cannot be done. Any moderator out there who can suggest a fix other buying a new tracker? I already found a problem with the low battery warning and fixed that and wonder if there is anything that is running in the background causing the drain.

[Queueless]

Possible partial solution: since they changed a lot with the Alarms app with this last firmware, I tried deleting the two alarms I had set up, and did settings->about->reboot device.  

Results so far: made the change 4 hours ago, so far it’s lost 15% in that time. Slowed the battery loss a bit. 

[Stephuhne]

I turned off all notifications and never set any alarms. Thanks though

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