My charge 2 screen is blank.

[Ladean]

My charge 2 screen is not displaying information. Yesterday the top of the screen was blank. And this morning the entire screen is blank. Any assistance would be much appreciated.

[SunsetRunner]

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@Ladean wrote:

My charge 2 screen is not displaying information. Yesterday the top of the screen was blank. And this morning the entire screen is blank. Any assistance would be much appreciated.

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Do a Restart and do it several times if necessary.

[Cwills]

Mine too. And I have tried several restarts 

[SunsetRunner · Accepted solution]

Contact Customer Support.

[Ladean]

Thanks everyone for the help. Looks like my issue was a display problem so
the restart trick didn't work for me unfortunately. Regardless customer
supporter was friendly and provided me 25% discount on my next purchase
sense my warranty was expired.
definitely getting anther one just extending my warranty.

[jwsloway]

Same with mine.  I guess after a while, they just fade away... They want me to upgrade to the Ionic or whatever...

[jeanie0]

I have a Charge 2. Yesterday screen had the striped pixel. Woke up this morning with blank screen. Green light blinking and sync to iPhone. Did a hard reset. Nothing is working. It seems to be a prevalent problem for FitBit. Not investing on their product anymore.  

[jwsloway]

Charge 2 does not appear to have a very long shelf life. Also the bands kept breaking. I would call them, and discuss the issue. The more expense Fitbits are much better quality. The best suggestion I would make is ask for a discount on a better model I got a 30% discount on an “Ionic” and have had any problems with the device or the bands – ever since.

John Sloway

jwsloway@gmail.com