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My charge 2 will not record my stairs.

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I've had a Charge 2 since September of last year.  Recently I pogrammed it to record stairs.  It will not record them.  I read a solution for this and one thing was the pace.  I cannot go up stairs very quickly at all.   I use oxygen and when I have tried to go up, even at a slow pace, I get really winded.  I feel concerned that if I went faster, I would pass out.  Is there any way to tweak it so it will record them, even at a slow pace?

 

Thanks

 

thedslguy

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Hello @thedslguy and welcome to the Help forum.  I'm sorry, but there isn't any way to tweak the altimeter to changes how it measures floors.  Based on the description of your physical limitations, I don't think you should try to measure floors.  It just doesn't sound safe.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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