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My charge 3 is not giving me the right amount of steps and calories I burned and walked

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‎07-31-2020 13:24 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

‎07-31-2020 13:24 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

So today I went for a run and before my run I was at 2000 steps and I ran for 3000 steps. So after I did that my Fitbit wasn’t syncing so I rebooted it and then it only showed the amount of steps that had from my run and not before so same with calories so instead of 5000 steps it says 2000. So can anyone help me on what to do I just got my Fitbit yesterday!!!!! 

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