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My experience with my Fitbit device

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‎04-09-2026 02:23 - last edited on ‎04-18-2026 07:14 by Fitbit Moderator

‎04-09-2026 02:23 - last edited on ‎04-18-2026 07:14 by Fitbit Moderator

Can someone actually contact me!

terrible after sales service 

Moderator edit: clarified subject.

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‎04-09-2026 03:48

‎04-09-2026 03:48

Hi @ambrose.Leahy   The Community is a user to user help site.  Here is a link to contact Support.  Fitbit/Google also has a whole library of Help articles.  This article might help.  How to fix a blank, unresponsive, rebooting, or flickering Fitbit device screen 

Here's how to find these resources on your mobile app.  Tap on your profile picture in the upper tight of your Fitbit app, then Help.  The Help center option takes you to the main page of the Help library when you tap on it.  The Contact link is at the bottom of the page.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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