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My heart rate is not displaying while clock face is on-Charge 3

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‎04-02-2021 18:08 - last edited on ‎04-04-2021 18:10 by Fitbit Moderator

‎04-02-2021 18:08 - last edited on ‎04-04-2021 18:10 by Fitbit Moderator

Heart rate is not displaying while clock face is on and restarted several times changed clock face few times 

it used to display suddenly stopped and is greyed out on display 

 

Moderator edit: updated subject for clarity

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‎04-04-2021 18:09

‎04-04-2021 18:09

Welcome to the Fitbit Community, @Mahesh1999.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Charge 3 before contacting us.

 

To resolve heart-rate tracking issues please follow these troubleshooting steps.

 

Hope this helps.

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