My messages only show ”[message]"-Charge 3

[Fredman]

Can`t read messages in my Fitbit-app. Sent messages shows like ”[message]". Guess it should be some other text there. Some settings wrong? Restart makes No difference.

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community @Fredman.

Thanks for the information provided.

To understand the issue better, please attach a screen shot of the area where you can't see your messages.

I'll be waiting for your response.

[Fredman]

[Fredman]

Think my last replay never came through. Better?

[EdsonFitbit]

Thanks for your response and for the screen shot @Fredman.

To try to resolve the issue, please follow the next steps:

- Log out from the Fitbit app

- Reboot once again your cellphone

- Log back into the Fitbit app

Whether this doesn't help, change the language to English to see if the messages show up (changing the language on your phone changes the language in the Fitbit app). 

In addition, you can try uninstalling and reinstalling the Fitbit app.

If you have any question, please let us know.

[Fredman]

Tried this, no difference. Are there any more tips?

[EdsonFitbit]

Thanks for the update @Fredman.

Could you please let us know if the other users in the challenge can see those messages?

I'll be waiting for your response.

[Fredman]

We are five in this challenge and as I know two of us can see the messages,
maybe three. Me and Anita can´t see any messages.

[EdsonFitbit]

Thanks for your response @Fredman.

In this case, I would recommend waiting for the next Fitbit app release. Whenever an update be available you'll receive a notification to update. Thank you for your patience while dealing with this situation.

Please let us know if you have any question.