My phone and my fitbit wont connect

[Desibeldoris]

For the last couple of days, my fitbit wouldent synk, it said: no device found.  I deletet the device, and now i can't connect again.  I am told to turn on/off Bluetooth, hide other devices, and have power on my fitbit.  Done all of thees things.  Reopened the fitbit app as well. I have not deletet my account, only my device. Elin 

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com