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My phone can’t find my watch on bluetooth

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‎09-20-2019 08:03 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

‎09-20-2019 08:03 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

I got a new phone a few weeks ago and ever since my phone has been having trouble syncing in with my charge . If I’m lucky it syncs once maybe twice a day. My Fitbit is past it’s warranty and if I can’t get it to work properly I probably won’t use Fitbit anymore

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‎09-20-2019 08:07

‎09-20-2019 08:07

Could the problem be your phone rather than the fitbit? Have you checked that it works with fitbit at www.fitbit.com/devices ?

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‎09-20-2019 08:10

In response to SteveH

‎09-20-2019 08:10

I have a iPhone x

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