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My screen has gone black, No Data visible

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‎03-03-2019 08:06 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

‎03-03-2019 08:06 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

A couple days ago my screen on my Charge 3 went black. It still syncs with my phone, but I cannot check anything, even the time now. Is there a setting or do I need to call Customer Service for a new one?

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‎03-03-2019 13:14

‎03-03-2019 13:14

Contact support

Use Help link at top of forum

 

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Wendy | CA | Moto G6 Android

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